Contact Technical Support

Use the form below to contact our technical support team. We try to answer all technical support requests within one hour during normal business times Monday-Friday.

If you are not a current account holder and you are asking general questions about Tuition Reawrds, please use our general contact form.

If you prefer, you can also e-mail our technical support team directly at

If you are a current account holder and need help with your username and/or password, you can use our online login help tools to retrieve a lost username or reset a forgotten password:

Account holder information

Is the e-mail address on your account valid?

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