How can we help?

Our support team is here Monday–Friday, 9am–5pm EST. We respond to most requests within five hours.

Support

Contact our team

Use the form to contact our support team. During normal business hours Monday–Friday, 9am–5pm EST we try to respond to all requests within five hours. If you have a Tuition Rewards account, please provide enough information for us to locate it — email address, first and last name, and city and state from when you previously signed up.

  • Typical response time within 5 business hours
  • Monday–Friday, 9am–5pm EST
  • Real support from real people
  • Your information is kept private and secure

Contact Support

We’ll get back to you within one business day

If you have an existing account, use your registered email address.